Frequent Asked Questions
Who We Are
We are a revolutionary brand redefining how clothing fits with science and data. With our innovative Bodycode™ system, we’ve created OneJean—a perfect-fit jean tailored to your biological body shape. Our mission is to eliminate traditional sizing and replace it with a personalized, science-driven approach that evolves with you. Once you have confirmed your bodycode and opt into our system, any garment by any brand that carries BodyCodes fits your shape.
Why Do They Fit So Well?
We threw out the box and started over. Instead of using one fit model like the industry does, we fit on all sizes and shapes (equivalent to current sizes 00 to 28 currently). We don’t use size, because it doesn’t mean anything anymore. This is why once you have tried the jean and the fit, we can lock in your code so you don’t have to try on anymore. And in the future we will offer tops and dresses. We start
with bottoms, because we find they are the hardest to fit. After that code is in place then we add your top, and combining the top and bottom code enables all garments including dresses already made and fitted to your exact silhouette.
Why Pre-Order?
Most denim is made before the customer is known. It is produced in bulk. We will be offering bulk in the future, but for now we are carefully crafting your jean with your code to make sure you are happy! Most apparel today is made based on size assumptions that do not reflect how bodies actually vary. This leads to inconsistent fit and high return rates.
One Jean uses a different model.
Each order begins with your BodyCode, a biological profile of your shape. Your jean is then produced against that profile.
This requires production time for our first initiative. We are asking for you to give us 12 to 14 weeks.
In return, customers receive:
- A jean aligned to their actual proportions
- Reduced need for trial and error sizing
- Consistency across future purchases
The 20% pre-order pricing reflects participation in this early production model.
What Is the BodyCoder™?
The BODYCODER™ is the online tool for the consumer to find her BODYCODE™ which becomes her permanent fit. Within OneJean BodyCoder™ is the opening database capture. As a woman’s size and shape is applied, our database (separate from the Shopify Server) holds the customer for life if you opt in. As new brands adopt the system, our BodyCodes™ is offered up to retailers as a link for their customers to find their fit, you are able to order varied products by viewing only what fits you. This capture and continual updating enables future full bodycode™ assignment and allows
systems integration with retailers online and in stores. It's truly revolutionary!
What about the multitude of algorithms online filtering women to products through questionnaires?
These companies are attempting to give a woman options of garments that might fit, but the onus is still on her to try the garment. Big retailers will have many brands, and some are custom programs, but the products they offer are limited to their own ability to manufacture. We are different as we are brand agnostic, meaning any suitable brand can license our BodyCode™ technology.
How do I evolve my bodycode™ if my body changes?
If you have gone through major changes, pregnancy, menopause or serious weight shifts, we recommend you go back through the bodycoder™. If you have only gained or lost weight or if you have become more athletic, that’s easy for us. If you haven’t bought in 2 months, we will ask you a few questions and your answers will update your code electronically. In other words, you won't have to try on the garments for fit anymore.
Why Do Consumers Respond Best to BODYCODES™ Over Branded Fit Applications?
The industry currently is set up so that each brand has a different fit that is their own fit. About 6% of garments today are custom order. Our dream is that the industry adopts our regulation software and fit standard so that the brands make clothing that will fit each bodytype with a code. BODYCODES™ allows consumers to choose between all styles and programs that subscribe to the BODYCODES™ system, with the added bonus of the immediate gratification of optimal fit without online and in-store try on. Also, it provides reliability and consistency of fit; a feature that builds trust and loyalty and eliminates feelings of body dysmorphia.
What do we see as the future of retail in store and BodyCodes™ Shopping?
From online to new configurations in store of easy shopping, we will focus on new ways of offering electronic inventory. No more sorting through and trying on - offering product in store or drop shipped if out of stock.
How Do I Protect My Privacy?
The shopping platform owner for this site is Shopify who has protocols in place to protect your intimate details (contact info, credits cards and so forth). We only capture your name, email and
BodyCode™. This enables a consistent application among brands, and allows us a way to filter your bodycode through to the brands and manufacturers for training and selling.